Frequently Asked Questions
How can we help you?
Do you have any questions before your visit? You’ll find answers to our most common questions below. If you don’t find the answers that you’re looking for, don’t hesitate to contact us on firstname.lastname@example.org
Frequently Asked Questions
250 SEK Adult
95 SEK Children 7-15 years (children 0-6 years free of charge)
175 SEK Student*
*To use the student ticket you need to show your valid student card at the museum (Swedish or international).
595 SEK Family ticket*
*The family ticket includes entrance for up to 2 adults and 4 children between 7-15 years.
Disabled guests can bring a personal care assistant free of charge when purchasing a ticket of their own.
The minimum age for visiting the museum without an adult is 16.
You will not need to print your tickets before visiting us, since you can scan the QR-code on them from your smartphone. Please note that you will need to use your ticket to start the interactive parts of the exhibition, meaning that if you are a very large group of people, one printed ticket each will be much more convenient for you than scanning all of the tickets on one device.
You can disregard the automated default time on our ticket, which shows the time we are opening, and visit us at any time during your chosen date. Please see our opening hours on our website and remember that we recommend around 1½-2 hours inside the exhibition!
The ticket is only valid for one entry during your chosen date. Purchased tickets are non-changeable and non-refundable.
The ticket is only valid for one entry during your chosen date. You can however enter at any time during the day. Just remember that we recommend around 1½-2 hours inside the exhibition, and to keep an eye on our opening hours on our website!
We do not offer a different pricing for our disabled guests. We do however offer free entrance for up to two personal care assistants. The personal care assistants cannot purchase their tickets online but can collect their free entry tickets at the ticket counter.
Purchased tickets are non-changeable and non-refundable. You can always purchase your ticket on the same day as your visit, both online and at the museum.
The very first time you scan your ticket inside the exhibition, you are asked if you want to save your visit. If you choose NO, no audio, video or photographic material will be saved after your visit. If you press YES, one of each interactive recording will be saved onto our website. You will then be able to access your material on your My Page section on where it will be saved for 30 days. To access your material, accept our Terms & Conditions and submit the 14-digit ticket ID number that you can find on your ticket.
After the designated 30 days, your saved material is automatically deleted from our web server. Once deleted, we will not be able to retrieve the material for you.
We offer a special ticket for school classes from elementary to high school. The ticket provides entry for a maximum of 30 people (at least one adult per every ten students). The ticket is priced 1520 SEK. You can also add a guided tour for the visit for an additional 2000 SEK (minimum 10 people and maximum 25 people per guide). The school class ticket is bookable Monday – Thursday.
Please note that the school class ticket is available from September to May, and not during school breaks.
Our address is Djurgårdsvägen 68, Stockholm, Sweden.
You can use the following means of public transportation:
Tram nr 7 – stop at Liljevaljchs/Gröna Lund
Bus nr 67 – stop at Liljevaljchs/Gröna Lund
Djurgården Ferry – stop at Allmänna Gränd
M/S Emelie Ferry – stop at Allmänna Gränd
Djurgården is a popular destination but parking spaces are limited. There are no parking spaces in connection to the museum. We recommend that you use public transport instead, or why not take a nice walk? We are located only 20 minutes from the city centre.
We recommend around 1½-2 hours inside the exhibition. Remember to keep an eye on our opening hours!
The museum is open every day, all year round (with reservation for changes). For detailed opening hours please click here.
Our shop is open during the same hours as the museum.
You will not need to purchase a museum ticket to enter our shop. You will find the shop as soon as you enter the building.
The lines are usually longer from 12 pm to 3 pm. To avoid the crowds, we would recommend visiting us when the museum opens in the morning, or in the late afternoon. You can skip the lines all together if you buy your ticket online.
You can get the Audioguide in the following languages: Swedish, English (in both these languages the ABBA members themselves are telling their story), German, Finnish, French, Dutch, Russian, Spanish, Italian, Polish, Chinese and Japanese.
You can also get our Curator’s Guide with your visit, where you get to listen to our Museum Curator, Ingmarie Halling telling you all the details about the many original items you can see inside the exhibition! Available in Swedish and English.
You are more than welcome to take as many photos as you want in the exhibitions, just remember that no flash or video is allowed!
The museum is fully wheelchair accessible. Personal care assistants and attendants are welcome, and they do not need to purchase a ticket, but can collect a free ticket at the counter. The museum has room for five wheelchairs at the same time. We also have two wheelchairs on loan at the museum. If you wish to borrow a wheelchair, please contact us at email@example.com.
We collaborate with funkanu.com.
Due to fire regulations, we do not allow for our guests to bring strollers with them inside the exhibition. We are more than happy to show you where to park your stroller during your visit, and we offer Baby Björn carriers for the younger children.
We offer small lockers and coat hangers free of charge, however, there is no space for larger bags or luggage.
We love animals, but unfortunately, we cannot allow them inside the exhibitions for safety and allergy reasons.
Assistance dogs are allowed.
We do not allow food or drinks inside our exhibitions, but you can always enjoy a great meal or a regular Swedish fika in our Pop House Restaurant and Café. Click here to find out more.
If you lost something during your visit to us, please send an email to firstname.lastname@example.org a description of your lost item and we will search through our Lost & Found record for you.
ABBA The Museum has been awarded a Certificate of Excellence and the Travelers Choice 2018. We’d love to hear about your experience with us. Please leave your review here!